What are the details of the right of withdrawal?


You can find detailed information on the right of withdrawal in our GTCs or directly in the withdrawal policy.

How do I return an item?


In the event that you discover after purchase that the item does not fit or you do not like it, you can return the item to us within 14 days without giving any reason. If you are not sure what to do, simply send us an e-mail to shop@efia.en. We...

Can I change an order after I have confirmed it?


If, after the order has been bindingly transmitted to us, you realize that you want to change the address, personal data or order details, we are there for you. Please send us an e-mail with your request to shop@efia.de (Mon-Fri 09 am - 4 pm,...