After receipt of the order it takes approx. 1-3 days until the goods are ready for dispatch and handed over to the shipping service provider. This usually delivers within 1-3 additional days. This depends on the place of delivery.

In the event that you discover after purchase that the item does not fit or you do not like it, you can return the item to us within 14 days without giving any reason. If you are not sure what to do, simply send us an e-mail to shop@efia.en. We...

If, after the order has been bindingly transmitted to us, you realize that you want to change the address, personal data or order details, we are there for you. Please send us an e-mail with your request to shop@efia.de (Mon-Fri 09 am - 4 pm,...

We do not charge shipping costs for deliveries within Germany. Return shipping is also free of charge. This is not linked to a minimum order value, the.h. You only pay the price shown in the store including the statutory VAT.

In the rather unusual case that you miss the shipment even though the enlivery time has expired, please send us an e-mail to shop@efia.en. We will then try to help you as best we can.

We will ship your order by GLS, TNT/FEDEX or DHL within Germany. Your mat will then be conveniently delivered to your home.