How can I cancel my order?

Cancellation of an order

We are convinced that you will be delighted with our products and their quality. However, if something does not meet your expectations, you have the option of canceling your order.How can I cancel my order?You can cancel your order by sending us an e-mail to shop@efia.de write. We are available for you from Monday to Friday between 9:00 and 16:00 (Fridays until 14:00).Can I cancel my order even after it has been shipped?If your order has already been shipped, you can unfortunately no longer cancel it. In this case, however, you have the option of exercising your right of withdrawal and returning the goods upon receipt. You can find further information on this in our revocation policy. A returns slip is enclosed with the delivery.What happens after I have canceled my order?As soon as we have received and processed your cancellation request, you will receive a confirmation by e-mail. If you have already paid, the amount will be refunded to your account within a few days.If you have any further questions about cancelation or our products, please do not hesitate to contact us. We are here to help you and make sure you are completely satisfied with your purchase.